Frequently Asked Questions

Dye sublimation is a printing process where heat turns ink into gas that bonds permanently with polyester fibers. The result is vibrant, full-color prints that won't crack, peel, or fade.

Sublimation works best on 100% polyester or polyester-coated surfaces. We use premium polyester fabrics that are specifically designed for sublimation printing.

Our minimum order varies by product. For most apparel items it starts at 6 pieces. Contact us for specific minimums on your project.

Standard production is 2-3 weeks from design approval. Rush orders (1 week) are available for an additional fee.

Yes! We ship across Canada with free standard shipping, and we offer international shipping to most countries.

Absolutely! You can upload your own artwork during the order process. We accept AI, PSD, SVG, PDF, PNG, and JPG files. Our designers can also help refine your design.

We accept AI, EPS, SVG, PSD, PDF, PNG, and JPG. Vector formats (AI, SVG, EPS) are preferred for the best print quality.

Yes, we have professional graphic designers on staff. We offer logo design, custom sublimation artwork, and full brand packages.

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